Returns & Exchanges
We want you to be fully stoked on your gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn apparel. If your mountain bike kit isn't the perfect fit for your next ride, we are here to help make it right.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal to ensure trackable delivery back to our warehouse.
Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring the gear is clean and free of trail debris or pet hair.
Drop Off and Refund
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing